Commentary: Cuesta and Rey, Young Revolutionaries
1 Jun 2011
[Editors’ Note: The following was written by Mark McGinty, author of The Cigar Maker. His work has appeared in Cigar City Magazine, Maybourne Magazine, and La Gaceta. You can contact him at mmcginty_32@yahoo.com.]
Angel Cuesta and Peregrino Rey, both in their thirties when they started the famous cigar company in 1896, were just a pair of entrepreneurs in a city with dozens of cigar factories. In fact, the Tampa Tribune thought so little of them that the newspaper didn’t even bother to check the spelling of their names and with little fanfare, announced that Cuesta Ray [sic] had formed in Ybor City, Florida, employing 100 workers. The paper would have never expected this pair of young Spaniards to create a revolutionary cigar company that would set industry standards for quality and marketing and become one of the most recognized brands in the world.
Cuesta and Rey’s idea of cigar company management included the novel ideas of international marketing, quality control, and worker incentives, ideas that are commonplace today but bordered on being radical during the 1890’s. But it was the unique talents of each man, and their ability to divide the responsibilities of management, that played a critical role in the success of Cuesta-Rey.
Cuesta was a promoter, Rey a production manager. While Cuesta created brand identification and customer loyalty though shrewd marketing schemes, Rey ensured the quality of the product matched the reputation touted in its advertisements. He imposed a rule that no shipment of incoming tobacco would be accepted until one of the partners had personally inspected it.